FAQ's
Where do I begin?
How long will it take to receive my order?
Why do you have so many flavors?
If you've never had cookies from The Cookie Jar (TM), I would suggest trying our "Fab Four Favorites Deal!" These are our top sellers (Caramel Butter Toffee, Chocolate Chip, Double Chocolate Brownie, and the ADDICTING Strawberry Shortcake made with my own homemade crumble recipe)!
Why do you have so many flavors?
How long will it take to receive my order?
Why do you have so many flavors?
I know, 100+ flavors - this is getting out of hand!! First of all, I am a SUGAR MONSTER... I love all things sweet, and I have an uncanny ability to take flavors I have experienced and turn them into delicious COOKIES!! The possibilities are endless, so let the menu grow!
How long will it take to receive my order?
How long will it take to receive my order?
How long will it take to receive my order?
All shipped and pick-up orders are processed within 7-10 business days, with the exception of peak season (November-January), when orders are processed within 12-14 business days. We rarely accommodate same-day or next-day orders outside of our weekly menu offerings. Weekly menu orders can be ordered through this site and picked up or shipped out during our normal business hours! If you need your cookies by a specific date, please contact Cookie Lady prior to placing your order!
Do you have a physical location?
Do you have a physical location?
How long will it take to receive my order?
YES!! Our store is located at:
7373 East Avenue, Suite F
Fontana CA, 92336
Store Hours:
Monday - Closed
Tuesday-Thursday - 12pm-7Pm
Friday-Saturday - 12pm-8pm
Sunday - 12pm-6pm
We also sell weekly at the Chino Hills Farmers Market at The Shoppes at Chino Hills every Wednesday from 3:30-7:30PM!
How do I book The Cookie Jar?
Do you have a physical location?
Do you make decorated Cookies?
The Cookie Jar is available for corporate events, special occasions, private events, vendor events, etc. Give me a call if you need Cookie Lady in your life!!
(909) 215-5214
Do you make decorated Cookies?
Do you have a physical location?
Do you make decorated Cookies?
My talent is definitely not in decorating! Unfortunately, I do not make decorative frosted cookies, but I do have talented bakers I can recommend! Message me for more info!
*Donut cookies courtesy of Abby's Cakes 'n Moore (Instagram: @abbyscakesnmoore)
Do you SHIP your cookies?
When can we get cookies every day???
When can we get cookies every day???
YES!!! U.S. Shipping is NOW AVAILABLE!! Select USPS Shipping at check out!
When can we get cookies every day???
When can we get cookies every day???
When can we get cookies every day???
NOW! (Well, except on Mondays and Tuesdays)!